Terms And Conditions

The following terms and conditions apply to all website development / design services provided by TRYQIT to the Client.

Definitions

  • The Client : The company or individual requesting the services of Tryqit (Pty) Ltd.
  • Tryqit : Tryqit (Pty) Ltd, Primary designer & developer.
  • The Project: Web design, software development or other computer-related services being provided to the Client by Tryqit (Pty) Ltd
  • Project Completion: Completion of components outlined in project breakdown.

Acceptance

  1. It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a client accepts a quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.
  2. Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

Charges

  1. Charges for services to be provided by Tryqit are defined in the website design proposal that the Client receives via e-mail. Quotations are valid for a period of 30 days. Tryqit reserves the right to alter or decline to provide a quotation after expiry of the 30 days.
  2. Unless agreed otherwise all website design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials.

Client Review

  1. Tryqit will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies Tryqit otherwise within ten (10) days of the date the materials are made available to the Client.

What you need to know:

  1. Your website will be ready in 7-14 working days, up to 20 if your site has more than five pages.
  2. You will be able to see your website before it goes live/public where which you may ask for changes to be made if any is needed (within what you asked for in the original documentation)
  3. If your site needs 6 or more pages, additional fee is R450 for each page added after the 5th.
  4. All necessary info including photos, etc. which will be used for the website must be sent to us via email: info@tryqit.co.za
  5. We cannot be held responsible for outside delays outside our control, including but not limited to equipment failure, third-party hosting services and internet connections
  6. We make websites that perform well in current major browsers but cannot guarantee backward compatibility such as functionality on older devices or software
  7. We commit to work tirelessly to complete the quoted products and/or services within the project specifications and time frame as indicated in the quotation 7.
  8. The deposit is non-refundable and non-negotiable
  9. We may use your website and/or website link for advertising purposes on our social media platforms and even our website

Required documentation

  1. Tryqit is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged.
  2. Therefore, we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge.
  3. Required documentation and/or info for the website can be made available to us within 10 days of first payment so we may begin our work.
  4. If the client doesn't send us this required documentation and/or info within 10 days, an entire agreement amount on quote is due and payable, should the client choose to continue the agreement with us.
  5. If 30 days go by and the client has still not sent us any complete required documentation and/or info, we may terminate the agreement and keep the fee paid by the client

NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website.

Copyright

  1. It is the client's responsibility to ensure that they have the copyright for all material supplied to Tryqit.
  2. We will not be liable or held responsible for any copyright disputes

Third-party

  1. If the client's website requires third-party help (i.e. Yoco, Payfast or other online and/or physical 3rd services), the client will be responsible for the charges they incur

Balance and payment

  1. All work remains our property until full payment is made.

Additional work

  1. Additional work such as maintenance will be made for the client on any day for a price shown on our website according to the package they chose
  2. If your website has six or more pages, maintenance may cost more

Security

  1. We will not be held liable for any viruses, hacking, malicious content or any security breaches pertaining to any third-party applications or to the client's website
  2. If you suspect any virus, hacking or any security breaching, let us know as soon as possible (within 24 hours) so we may try to regain control and protect your website from such General We reserve the rights to make changes to our terms and conditions anytime without prior consent of any or all our client’s agreement

Domain Names

  1. Tryqit may purchase domain names on behalf of the Client. Payment in relation to, and renewal of, those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of Tryqit.

Hosting

  1. Tryqit will offer the suggested hosting package required for the CLIENT's project. The exact package required will determine the monthly/Annual cost. Due to website growth, disk-space and an increase in traffic, the CLIENT will be responsible for any over-usage.
  2. Should the CLIENT decide to make use of their own hosting provider, the CLIENT will be responsible for contacting the chosen host for support relating to hosting matters & ensure that Tryqit will have the correct hosting environment needed for the project. Tryqit will charge for costs incurred liaising with the hosting company and supporting the CLIENT with hosting related issues. Tryqit will charge for costs incurred due to differences in hosting environment if installation and management exceeds standard time frames

Liability

Tryqit hereby excludes itself, its Employees and or Agents from all and any liability from:

  • Loss or damage caused by any inaccuracy.
  • Loss or damage caused by omission.
  • Loss or damage caused by delay or error, whether the result of negligence or other cause in the production of the website.
  • Loss or damage to clients’ artwork/photos, supplied for the site. Immaterial whether the loss or damage results from negligence or otherwise.

The entire liability of Tryqit to the Client in respect of any claim whatsoever or breach of this Agreement, whether arising out of negligence, shall be limited to the charges paid for the Services under this Agreement in respect of which the breach has arisen.

Errors And Omissions

  • It is Tryqit’s responsibility to carefully check for accuracy in all respects, ranging from spelling, technical illustrations and ensure an overall error free environment. However, Tryqit is not liable for errors or omissions. The CLIENT indemnifies Tryqit (Pty)Ltd against any loss or damage arising directly or indirectly from any errors and omissions.

General

  • These Terms and Conditions supersede all previous representations, understandings or agreements. The payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions.

Tryqit


Contact Us


    Rivonia, Sandton
    078 304 2455
    info@tryqit.co.za
© 2022 - TRYQIT (Pty) Ltd
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